Subject: Re: English Language Test - Prem Prakash
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 3 Nov 2022 08:11:06 -0700 (MST)

stay in Ashok Nagar,sound smart,work experince of 8 m with Byjus,immediate joiner,last salary-36k,expecting same 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Thursday, November 3, 2022 6:50:55 PM 
Subject: Fw: English Language Test - Prem Prakash 

interview 

From: Prem Prakash <[email-masked]> 
Sent: Monday, October 31, 2022 5:02 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Prem Prakash 

	
	
			Foreign Language Screening Test 
		
	Name 	Prem Prakash / (91) 9431551933 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear Mr.x 

Greetings from xyz comp. 

We hope you are doing good. We would like to inform you that we tried reaching you at your address,but we couldn't deliver it ,we think that address might be wrong. We are sorry for the inconvenience ,but we request you to kindly update the correct address so that we can deliver the product to you on time. 

Regards 
Team Support XYZ COMP. 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear Mr.X 
Greetings from xyz comp. 

We hope you are doing good. We received your query regarding the product,we apologise for the inconvenience,we will help you out in this . 
We request you to allow us sometime so that we can check it from our end what has gone wrong so that we can provide you with best resolution and support. 
For any further details reach out to us 24*7 at our support . 

Regards 
Team Support XYZ COMP.