Subject: Fw: English Language Test - Shristi Mizar
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Thu, 3 Nov 2022 13:19:42 +0000

interview
________________________________
From: Shristi Mizar <[email-masked]>
Sent: Monday, October 31, 2022 10:27 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Shristi Mizar

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Shristi Mizar    /  (122001) 9775909937    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hi Rahul,

Thank you for reaching out to us with your query about your order.

Our courier team tried to deliver the order, however, they found the address is incorrect and because of this the order did not get delivered.

In order to re-attempt the delivery, please share us with the correct address so that our courier team may do the needful at the earliest.

We really apologies for the inconvenience.

Please do not hesitate to contact us if you have any question.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hi Abdul,

We are sorry to hear that you’ve noticed many scratches on the installed cabinet after the team left.

In order to assist you with this, I have raised a request for the replacement of the Cabinet.

Rest assured, our concerned team will reach out to you regarding this.