Subject: English Language Test - Kavita Sihmar
From: Kavita Sihmar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 28 Oct 2022 10:06:51 -0400

| | Foreign Language Screening Test

Name | Kavita Sihmar     /  (91) 9817792599    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Sorry for the issue.Due to some address issues we are unable to reach your address. Please provide us the correct adress for delivery. Thank you
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Sorry sir / mam for the problem. But we can't give your money back but we can help you to remove those scratches. Thankyou ! Next time this will not happen again

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