Subject: English Language Test - Rabindra Parida
From: Rabindra Parida <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 27 Oct 2022 10:53:10 -0400

Foreign Language
Screening Test

Name

Rabindra
Parida    /  (91) 6371690105    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear sir/mam,

We regret for your inconvenience. Your mentioned address on the order was found
wrong. Kindly give us your proper address, so that we can deliver your products
on your mentioned address safely.tank your for contact us.

Rabindra.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
sir/mam,

We regret for your inconvenience. Our team will replace it ,with a new one.Be
patience, our team will reach you soon.thank you for your feedback

Rabindra