Subject: English Language Test - Abhishek Pandey
From: Abhishek Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 27 Oct 2022 06:58:35 -0400

| | Foreign Language Screening Test

Name | Abhishek Pandey     /  (+91) 7753054572    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

We are really sorry for the problem faced by you because customer are most important for babyshop.com.
We are looking forward at your problem caused from our side . We will get back to you after solving problem .

Thank you for contacting babyshop.com.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Thank you for contacting Homebox.

We are really sorry for the problem faced by you. We will send our team to your house to check the cabinet and your problem will be solved.

Thank you,
Abhishek Pandey
(Customer support executive)

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