Subject: Fw: English Language Test - Mary Jasmine
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Thu, 27 Oct 2022 07:06:30 +0000

no
________________________________
From: Mary Jasmine <[email-masked]>
Sent: Thursday, October 27, 2022 12:21 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Mary Jasmine

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Mary Jasmine     /  (600097) 9344800384    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hai Sir/Mam,

           Thank you for choosen our online store for your purchase.We provide good and quality things to satisfy our customers. You purchased handbag from our shop. The oder was shipped from us and handover to the courier on the same day.The product you purchased from our shop not delivered you because
you did not give the contact details properly.Kindly check whether you gave the proper contact details otherwise please give it to me properly. We provide 24/7 customer care service and always welcome to shop in our online store.

                               Thank you

Thanks and regards,
Customer care representative.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hai Sir/Mam,

            Thank you for your oder and support. Our motive is to provide quality things to make customers happy. We have lot of e-commerce companies to provide good products to the customers. You purchased T.V cabinet from our online store.Before you purchase you should know the policy of that company. We surely support you to get the new one or pay back your money when if the policy of the company is acceptable. We provide full support to the customers and provide good service too.

                        Thank you
Thanks and regards,
Customer care representative.