Subject: Fwd: English Language Test - SALONI SINGH
From: Aishwarya Jaiswal <[email-masked]>
Date: Tue, 25 Oct 2022 07:23:58 -0700 (MST)

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Tuesday, October 25, 2022 4:26:15 PM 
Subject: Fw: English Language Test - SALONI SINGH 

interview 

From: SALONI SINGH <[email-masked]> 
Sent: Friday, October 21, 2022 5:45 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - SALONI SINGH 

	
	
			Foreign Language Screening Test 
		
	Name 	SALONI SINGH / (91) 9557500433 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hi! 
Good afternoon sir/ma'am 
I'm here to inform you that your order had been shipped by us to the courier company on the same day when the order was placed but the courier was unable to deliver because the address was not right. 
So if you want us to deliver your courier you can gave us your right adress or can contact to the courier delivery boy if it is possible for him to deliver the courier or you can cancel and place a new order with the right adress. 
Please let me know if I can help you further 
Thank you 
Regards babyshop.com 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi Abdul 
Sir we are sorry for your inconvenience. Our company checked and verified the products before we deliver them to our coustomers yet if there is any problem with the product you can send the pictures of the damaged area or the damaged product, our company check the pictures and if needed we send our team to replace the unit. 
Thank you 
Best regards Homebox