Subject: Re: English Language Test - Sakshi Kadian
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 25 Oct 2022 04:24:56 -0700 (MST)

location- Haryana,can relocate, fresher,did not sound smart.can come to office to give screening only after28th oct 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Tuesday, October 25, 2022 3:11:09 PM 
Subject: Fw: English Language Test - Sakshi Kadian 

interview 

From: Sakshi Kadian <[email-masked]> 
Sent: Tuesday, October 25, 2022 1:39 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Sakshi Kadian 

	
	
			Foreign Language Screening Test 
		
	Name 	Sakshi Kadian / (+91) 8053354910 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Respected sir , 
I can understand how frustrating it is,I am very sorry for delayed delivery. 
The courier tried to deliver your order but your address as per the courier was wrong. Please resend your address . 
I will do everything possible to locate your order and get it delivered fast. 
Once again, I sincerely apologise for our inconvenience. 
Thank you 
Xyz 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear sir , 
Thanks for letting us know about the situation.i understand it's frustrating to have a new article in scratched form . 
We will soon send our team member to have a look at it. 
Then we will look out for better possible solutions. 
Thank you 
Homebox team