Subject: Fw: English Language Test - Ashish sahani
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Tue, 25 Oct 2022 10:54:44 +0000

interview
________________________________
From: Ashish sahani <[email-masked]>
Sent: Saturday, October 22, 2022 11:22 AM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Ashish sahani

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Ashish sahani    /  (110042) 9654210117 8587856889    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Respected Sir\mam
This email is in response to the email received by you on 22-10-22

we tried to reach at your location to give you yours ordered handbag unfortunately the courier company could not carry on with the required process as the address was wrong. I would be grateful to you if you could send us the correct address with two telephone numbers as to the person who we can contact while making the delivery.

Another way of completing the order is by contacting the courier company whose number is 999999888 and providing him with your exact location or going to the courier company yourself and collecting it.

Extremely sorry that you had to go through this experience with us.
Regards,
Ashish
Babyshop.com Team
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hi Abdul

I do understand your issue with your tv cabinet. we will resolve this issue you will get the replacement with the new unit as per our company policy. we will notify you once the further process is done.
Extremely sorry that you had to go through this experience with us.

Regards,
Ashish
Homebox Team