Subject: Fw: English Language Test - Shivam Choudhary
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Tue, 25 Oct 2022 10:48:46 +0000

interview
________________________________
From: Shivam Choudhary <[email-masked]>
Sent: Saturday, October 22, 2022 12:51 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Shivam Choudhary

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Shivam Choudhary    /  (+91) 7982578780    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Dear X,

Thanks for contacting us.Sorry for the inconvenience caused from our side.We would like to inform you that our delivery agent is unable to find given address.Please share another address with us so that we can deliver your package ASAP.

Thanking you
Shivam chaudhary
CSA
Babyshop.com
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear Abdul,

Thanks for choosing us.Sorry for the inconvenience caused from our side.We regret that you have received a defective product. Please accept my apologies on the behalf of my company for the inconvenience caused. As per the return policy you are eligible for the replacement of the product.Our team will contact you for the replacement procedure.
Kindly available at the delivery station.

Thanking you.
Shivam choudhary
CSA-Homebox