Subject: Re: English Language Test - Shivam Swaraj
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 20 Oct 2022 05:58:33 -0700 (MST)

location-noida,sound avrage,fresher,looking for the day shift only 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Thursday, October 20, 2022 4:55:02 PM 
Subject: Fwd: English Language Test - Shivam Swaraj 

Interview 

Sent from my iPhone 

Begin forwarded message: 

From: Shivam Swaraj <[email-masked]> 
Date: 20 October 2022 at 16:07:50 GMT+5:30 
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Aishwarya Jaiswal <[email-masked]>, [email-masked] 
Subject: English Language Test - Shivam Swaraj 
Reply-To: [email-masked] 

BQ_BEGIN

	
	
			Foreign Language Screening Test 
		
	Name 	Shivam Swaraj / (201301) 9708140273 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	From : babyshop.com. [email-masked] 
To: Customer 1 . [email-masked] 
Date: DD/MM/YY 

Subject : Regarding shipment of your order 

Hi, Customer 1 
We had shipped your order of 1 hand bag( Order no. X ) to the courier company 14 days earlier . But , we regret to inform you that the address that you have mentioned was not correct, therefore the delay . So , we request you to please mail us the correct address so we can ship you desired product as soon as possible 
Thank you for shopping ! 
babyshop.com 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	From : Homebox team. [email-masked] 
To : Abdul . [email-masked] 
Date: DD/MM/YY 

Subject: Product return request 
Hi, Abdul 
We apologize for the inconvenience caused. 
As you have mentioned that the product is damaged by scratches, our team will verify for the same . According to our company policy the damaged product are eligible for replacement or refund . Our team will reach out to you soon . 
We appreciate you patience and cooperation 

Yours sincerely 
Customer care 
Homebox team 

	

BQ_END