Subject: Re: English Language Test - Harshita Runwal
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 20 Oct 2022 05:32:37 -0700 (MST)

location- Rajasthan, can not relocate,looking for WFH 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Thursday, October 20, 2022 3:59:57 PM 
Subject: Fwd: English Language Test - Harshita Runwal 

Interview 

Sent from my iPhone 

Begin forwarded message: 

From: Harshita Runwal <[email-masked]> 
Date: 20 October 2022 at 13:55:31 GMT+5:30 
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Aishwarya Jaiswal <[email-masked]>, [email-masked] 
Subject: English Language Test - Harshita Runwal 
Reply-To: [email-masked] 

BQ_BEGIN

	
	
			Foreign Language Screening Test 
		
	Name 	Harshita Runwal / (91) 8619044967 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hii 
Thank you for contacting 
Of course it's a bummer that you're not happy with your order as you had not received 
I've tracked the package via and it's currently listed as your adress is wrong if you'd like to check on its progress, here's the link you can use 

Once again I sincerely apologize for the inconvenience 

Harshita runwal 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi 
Thanks for reaching out 

I'm very sorry you had this experience. It's always important for us to respond quickly to our customers 

I've passed this on my team we'll make sure we get better result to help you and provide the resolution as you face the issue in the new tv 

I apologize again for the inconvenience 

Harshita runwal 	

	

BQ_END