Subject: Fwd: English Language Test - Harshita Runwal
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Thu, 20 Oct 2022 10:29:57 +0000

Interview

Sent from my iPhone

Begin forwarded message:

From: Harshita Runwal <[email-masked]>
Date: 20 October 2022 at 13:55:31 GMT+5:30
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Aishwarya Jaiswal <[email-masked]>, [email-masked]
Subject: English Language Test - Harshita Runwal
Reply-To: [email-masked]

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Harshita Runwal    /  (91) 8619044967    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hii
Thank you for contacting
Of course it's a bummer that you're not happy with your order as you had not received
I've tracked the package via and it's currently listed as your adress is wrong if you'd like to check on its progress, here's the link you can use

Once again I sincerely apologize for the inconvenience

Harshita runwal
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hi
Thanks for reaching out

I'm very sorry you had this experience. It's always important for us to respond quickly to our customers

I've passed this on my team we'll make sure we get better result to help you and provide the resolution as you face the issue in the new tv

I apologize again for the inconvenience

Harshita runwal