Subject: Fwd: English Language Test - Harender singh
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Thu, 20 Oct 2022 09:38:32 +0000

Interview

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Begin forwarded message:

From: Harender singh <[email-masked]>
Date: 20 October 2022 at 14:05:12 GMT+5:30
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Aishwarya Jaiswal <[email-masked]>, [email-masked]
Subject: English Language Test - Harender singh
Reply-To: [email-masked]

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Harender singh    /  (91) 8178058966    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hello dear

First of all sorry for delay in the delivery of your product in the given time. I would like to inform you that the address provided by you is incorrect due to which our courier service is unable to deliver the product. Kindly provide the correct address for the delivery and we will resolve your problem.
Thankyou h3ll
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hello sir

I am harender singh from Homebox team . I will help you with your issue and try to resolve it as soon as possible. I will further escalate your issue with my refund and inspection team , they will guide more in this matter and we will give best possible solution for your issue.
Sorry for facing this issue and please wait for 2 3 days our team will contact you soon.