Subject: Fwd: English Language Test - Monica Singh
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Thu, 20 Oct 2022 06:03:06 +0000

Interview

Sent from my iPhone

Begin forwarded message:

From: Monica Singh <[email-masked]>
Date: 19 October 2022 at 11:44:35 GMT+5:30
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Aishwarya Jaiswal <[email-masked]>, [email-masked]
Subject: English Language Test - Monica Singh
Reply-To: [email-masked]

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Monica Singh     /  (110096) 9355114988    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Dear Ma'am

Subject : courier status

We are pleased to inform you that we have sent your order of a hand bag but we found that your address is wrong so our delivery boy could not reach the address. We request you to send us correct address details of your house with near by details.

Thanks with regard
Monica
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear sir Abdul

Subject : replacement of the TV cabinet

Dear sir we are sorry for the our service. We will replace the item as soon as possible.

Thanks with regard
Monica