Subject: English Language Test - Abubakar Adamu Umar
From: Abubakar Adamu Umar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 20 Oct 2022 01:44:39 -0400

| | Foreign Language Screening Test

Name | Abubakar Adamu Umar    /  (+91) 7669043828    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Mr/Mrs,

The address you provided in your order was incorrect and for that reason we were not able to deliver it to you.Please kindly provide your current address so that we can deliver the product you ordered thank you.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul,

Regarding the email you send to us about your scratched TV cabinet will like you provide us with some picture proof,so as to resolve the issue on time bear with us.thanks for your understanding.

Homebox Team.

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