Subject: Fwd: Arabic Language Test - Syed Nadim Hossain
From: Aishwarya Jaiswal <[email-masked]>
To: Kinan kanaan102 <[email-masked]>
Date: Wed, 19 Oct 2022 05:38:11 -0700 (MST)

Hello Kinan, 

Can you please evaluate this Arabic Test? 

Thanks 
Regards 
Aishwarya 

From: "Syed Nadim Hossain" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, [email-masked], "Deeksha Dadu" <[email-masked]>, "Aishwarya Jaiswal" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, October 11, 2022 8:29:15 PM 
Subject: Arabic Language Test - Syed Nadim Hossain 

	
	
			Foreign Language Screening Test 
		Name 	Syed Nadim Hossain / (+91) 9557164360 / [email-masked] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear customer 
Thanks for shopping with us. 
We sencerly apologize for the inconveniences caused. 
As I understood you didn't receive the product, 

Please give me your full address like street name and building no and house no etc so we can help you out 

Regards 

عميلنا العزيز! 
مرحبا بك 
شكرا للتسوق معنا 
نعتذر على الإزعاج الذي أصابك 

كما فهمت ان حضرتك لم تستلم المبيع بعد ، 

من فضلك أعطني عنوانك الكامل مثل اسم الشارع ، رقم المبنى ، ورقم المنزل حتى نتمكن من مساعدتك 

مع تحياتي 

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear customer 
Thanks for shopping with us. 
We sincerely apologize for the inconveniences caused. 
As i understood you have noticed scratch on the TV unit after that assembly 

In order to rectify it we need some more information like order ID amd pictures of the product or short video clip so we can help you out. 
Regards. 

عميلنا العزيز ! مرحبا بك 
شكرا للتسوق معنا 
نعتذر على الإزعاج الذي أصابك 

كما فهمت أن حضرتك وجدت خدشا و نقصا بالتلفزيون بعد التسلم 

من أجل تصحيحه نحتاج إلى مزيد من المعلومات مثل معرف الطلب، وصور المنتج أو مقطع فيديو حتى نتمكن من مساعدتك. 

مع تحياتي