Subject: English Language Test - KALEEM MALIK
From: KALEEM MALIK <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 19 Oct 2022 01:57:57 -0400

| | Foreign Language Screening Test

Name | KALEEM MALIK     /  (262405) 8433142212    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

sir/mam we tried to reach at your location to give you yours ordered #handbag unfortunately our delivery boy is unable to find your location and contact u.kindly set and check your delivery location again and call on 9 to pick your order.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Ok I will let forward your complaint our organization team and discuss and rapidly take an appropriate solution over your issue don't worry please wait an hour.

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