Subject: Candidate Name : Sachin Chouhan
From: Satyam Saini <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Aishwarya Jaiswal <[email-masked]>
Date: Tue, 18 Oct 2022 00:31:18 -0700 (MST)

Please Describe in 200-300 words:- 

Candidate Name : Sachin chouhan 

English Typing Speed.: 32WPM. 

Accuracy - 96%. 
Q.1. The Qualities that you have that will make you a good customer support representative? 
Ans. There are qualities that a person needs to have to be a good customer support representative. A person should be a good listener that listen everything a customer is talking about. Should be understanding in finding out the key things or root cause of the converssation to understand his/her problem clearly. Aperson should be polite or simpathic, must show simpathy whereever required and should appologize for the inconveniences customer may have faced, due to which they contacted. Customer support representative must have good knowledge of tools and software they work on to process solution for the customer as soon as possible on coming to know about there concern. Representative should be intelligent and hardworking with customers, polite and straight forward. Should be able to provide good experience to the customres. Must work towards customer satisfaction and resolve all his/her queries or concerns before they leave. Customer service is an important part of modern day businesses and lifestyles, as anyone can have need to talk to someone for any issue. Customer support must posses all the qualities above to provide satisfactory results to the customers so that they don't have to contact again & again to solve same problems. Customer service is very important in today's life.