Subject: English Language Test - prachi yadav
From: prachi yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 17 Oct 2022 14:37:33 -0400

| | Foreign Language Screening Test

Name | prachi yadav    /  (226021) 6387388197    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Thank You for Contacting Customer Support Service.
We Apologize for the inconvience ,  We Are Here to Help YouThank You for Contacting Customer Support Service.
We Apologize for the inconvience ,  We Are Here to Help You.
As We,  Checked Your Order Status , We found that You Have Placed Your Order 14 days Back And We Regret To Inform You That The Address which is provided by you Is Incorrect.Unfortunately, Our Courier Partner Has Gone To Deliver Your Order Due To Wrong Address It Was Not Deliver Yet.
We, Request You  To Please Provide Correct Address For Your Delivery.
Feel Free to Ask Anything.
Have A Good Day!
Customer Support Center
Prachi

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hii Abdul
Thank You for Contacting Customer Support Service.
We Apologize for the inconvience ,  We Are Here to Help You.
As, Per the Policy Brand It will be Replaced As Soon As Possible.
Feel Free to Ask Anything.
Have A Good Day!
Customer Support Center
Prachi

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