Subject: Re: English Language Test - Zai haq
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 17 Oct 2022 08:18:18 -0700 (MST)

location-Rajendra nagar, sound average,fresher,will come to office tmw 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Monday, October 17, 2022 4:00:46 PM 
Subject: Fw: English Language Test - Zai haq 

interview 

From: Zai haq <[email-masked]> 
Sent: Saturday, October 15, 2022 2:19 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Zai haq 

	
	
			Foreign Language Screening Test 
		
	Name 	Zai haq / (+91) 6006296346 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear customer, 
I just saw your order status hasn't changed. The courier tried to deliver the handbag to your address on but they couldn't find you. I can see you've provided a different address in your order details. Will you be able to update the address so that we can deliver your order or resend? We're sorry for this inconvenience. 
Thanks and regards 
Team xyz store 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi Abdul, thank you for contacting Homebox. We understand your concern about the scratches on your TV cabinet. I would be happy to look into this on your behalf. If you write down model number of cabinet you purchased I'll have our service department look at it, and they will contact you to schedule a time when they can come out. Please let me know if there's anything else I can do for you in the meantime. Thank you for shopping Homebox! 
Regards 
zai from Team homebox