Subject: Re: English Language Test - Mohammad Arif Chaudhary
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 17 Oct 2022 07:42:22 -0700 (MST)

location-moradabad, experienced,sound ok,salary-20k, can relocate only after Diwali 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Monday, October 17, 2022 1:56:26 PM 
Subject: Fw: English Language Test - Mohammad Arif Chaudhary 

interview 

From: Mohammad Arif Chaudhary <[email-masked]> 
Sent: Monday, October 17, 2022 1:11 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Mohammad Arif Chaudhary 

	
	
			Foreign Language Screening Test 
		
	Name 	Mohammad Arif Chaudhary / (91) 7895641469 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hello Sir/Madam, 

We thank you for contacting us and extremely sorry to know that you have not received your order yet. I understand it is a big delay and you should have got your order by now. 

This is to inform you that we had shipped your order the same day you had ordered. However, we regret to say that the courier tried to deliver the order to you, but your address as per the courier was wrong. 

Therefore,, we request you to update your address on our website and we shall certainly deliver it to you as soon as possible. 

Incase you have difficulty in updating your address, you may visit the help section of our website or you may call us at 123456789. 

Regards, 

Arif Chaudhary 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hello Sir/Madam, 

Thank you for contacting us, we are sorry to know that TV Cabinet our team had installed this morning in your house was not upto your satisfaction. 

We regret the inconvenience caused to you, however, I have instructed our installation team to replace the TV Cabinet in your house free of cost. 

Regards, 

Arif Chaudhary