Subject: Re: English Language Test - Gaurav sharma
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 17 Oct 2022 04:23:21 -0700 (MST)

stay in Noida,sound ok,experience of 1.6y,last salary-23k,will come to office tmw 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Monday, October 17, 2022 2:07:14 PM 
Subject: Fw: English Language Test - Gaurav sharma 

interview 

From: Gaurav sharma <[email-masked]> 
Sent: Sunday, October 16, 2022 9:56 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Gaurav sharma 

	
	
			Foreign Language Screening Test 
		
	Name 	Gaurav sharma / (+91) 08800916791 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear customer, 

Greetings from babyshop.com 

We need to inform you that as we have checked that the delivery agent attempt to deliver the courier to you but you updated address is here, we request you to please share your correct address with pincode, so we update here and will attempt again. 

Or once the item will be out for delivery you will see the delivery agent contact details, so you can directly contact to the delivery agent. 

For any further assistance please feel free to contact us. 

Thanks 
Babyshop team! 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear customer, 

Greetings from xyz.com 

We apologise for the inconveniences caused to you, we request you to please share the images of the cabinet with bill copy with us so we can check further accordingly. 

For any further assistance please feel free to contact us. 

Thanks 
Xyz team