Subject: Re: English Language Test - Sachin chouhan
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 17 Oct 2022 04:12:01 -0700 (MST)

stay in Rohini,sound average,experience of 5y,last salary-22k,offered-23k,will come tmw to take test 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Monday, October 17, 2022 2:07:58 PM 
Subject: Fw: English Language Test - Sachin chouhan 

interview 

From: Sachin chouhan <[email-masked]> 
Sent: Sunday, October 16, 2022 6:16 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Sachin chouhan 

	
	
			Foreign Language Screening Test 
		
	Name 	Sachin chouhan / (011) 9958580651 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	To, 
[email-masked]. 

Dear Customer, 
We regret the inconvenience. Your order was successfully processed same day and delivery was attempted. There seems to be some issue with your address as courier was not able to deliver the bag. We request you to check the address once to do any rectification and we will be happy to deliver your order. 

Thanking you, 

Customer service 
Babyshop.com 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	To, 
[email-masked] 

Subject: TV Cabinet replacement. 

Dear Customer, 
I apologize for the inconvenience caused to you due to the problem with the TV Cabinet you received. We truly understand your concern. I would like to inform you that your TV Cabinet can be replaced with a new unit. I am taking a request for this. Within 24-48 hours, your TV Cabinet will be replaced with a new unit and will be installed same day. You can note the reference number for the same. It is abc123. 

Thanking you, 

Customer service 
Homebox Team.