Subject: Fw: English Language Test - Gaurav sharma
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Mon, 17 Oct 2022 08:37:14 +0000

interview
________________________________
From: Gaurav sharma <[email-masked]>
Sent: Sunday, October 16, 2022 9:56 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Gaurav sharma

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Gaurav sharma    /  (+91) 08800916791    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Dear customer,

Greetings from babyshop.com

We need to inform you that as we have checked that the delivery agent attempt to deliver the courier to you but you updated address is here, we request you to please share your correct address with pincode, so we update here and will attempt again.

Or once the item will be out for delivery you will see the delivery agent contact details, so you can directly contact to the delivery agent.

For any further assistance please feel free to contact us.

Thanks
Babyshop team!
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear customer,

Greetings from xyz.com

We apologise for the inconveniences caused to you, we request you to please share the images of the cabinet with bill copy with us so we can check further accordingly.

For any further assistance please feel free to contact us.

Thanks
Xyz team