Subject: English Language Test - Ajeet Kumar Singh
From: Ajeet Kumar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 16 Oct 2022 02:45:09 -0400

| | Foreign Language Screening Test

Name | Ajeet Kumar Singh    /  (91) 7570094965    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Customer,

We are having some trouble to reaching your location because your address is not mention clearly so please send your exact  location, pin code or any land mark which is close to your housing so that we can easily deliver the goods.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Customer,

Let me tell you when you purchase any product from any e- commerce company fist of all read the company policies regarding that product. If we return were provided by company. If the company has a return policy, then we will fully assist you otherwise we don't have authority to take action on this.

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