Subject: Arabic Language Test - usman manzar
From: usman manzar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 15 Oct 2022 03:23:22 -0400

| | Foreign Language Screening Test

Name | usman manzar    /  (110025) 9667822937    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

To: dear customer
Sub: About address

I am sorry to know about the delayed delivery of your recent order. because we got your wrong address please provide us the right address so we can send your order as soon as possible.

Accept my sincere apologies on this occasion.

Best regards,
From livesalesman team

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

To: John

Sub: Return of order

Dear John

I am so sorry about your order for returning your order you have go through the process once you completed the process we wil write a email to you

Best regards
Livslesalesman team

| |