Subject: Fw: English Language Test - Vinayak Sharma
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Fri, 14 Oct 2022 12:45:22 +0000

interview
________________________________
From: Vinayak Sharma <[email-masked]>
Sent: Wednesday, October 12, 2022 4:43 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Vinayak Sharma

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Vinayak Sharma     /  (+91) 9784852320    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Dear Sir,

Subject- Kind reply for order status

Sir, as per your request, we have enquired in your case and we have tried to deliver your order but your address was found wrong.
So please change your address in order to get it your order.
Thanks for shopping with us.

Regards
Vinayak
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hi Abdul,

Sorry for your inconvenience Sir, we will send our team to replace  your TV cabinet.

Your case will be solved within 3-4 days.

Thanks for telling us our mistakes and shopping with us.

Vinayak