Subject: Fw: English Language Test - Amit Francis Xalxo
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Fri, 14 Oct 2022 12:44:24 +0000

interview
________________________________
From: Amit Francis Xalxo <[email-masked]>
Sent: Wednesday, October 12, 2022 7:47 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Amit Francis Xalxo

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Amit Francis Xalxo    /  (91) 09818015183    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Dear customer,

I apologise for the delay in your delivery. But due to some misunderstanding, the product was couriered at a wrong address. The team has contacted the courier services, and provided with the correct information. The product will be delivered to you within next 2 days. I regret for the inconvenience caused to you.

Yours faithfully,
Cinta Kore
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear Abdul,

I would like to thank you for informing us about the same. The team will contact you within the next 2 days and your cabinet will be replaced within this week. I apologise for the inconvenience caused to you.

Yours faithfully,
Cinta Kore