Subject: Fwd: Arabic Language Test - Nibras Abbas
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 13 Oct 2022 01:13:41 -0700 (MST)

Please acknowledge 

From: "Nibras Abbas" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, [email-masked], "Deeksha Dadu" <[email-masked]>, "Aishwarya Jaiswal" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, August 15, 2022 9:46:13 PM 
Subject: Arabic Language Test - Nibras Abbas 

	
	
			Foreign Language Screening Test 
		Name 	Nibras Abbas / (+91) 8401615772 / [email-masked] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear Customer 

Sorry, our courier executive was not able to reach you for shipment due to the wrong address, Please check your address again and correct it. 

Thank you for shopping from babyshop.com 

customer support team. 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear Customer 

Sorry for this mistake we will try to solve the problem as soon as possible, please try to send more details. 

Customer support team