Subject: English Language Test - Sachin Kaswan
From: Sachin Kaswan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 Oct 2022 04:32:58 -0400

| | Foreign Language Screening Test

Name | Sachin Kaswan     /  (331023) 7568856879    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello sir myself sachin from customer service executive form baby.com I can fell very glad to inform that your order not replace at time I am try to contact again give correct address that's your get placed
Thanks you
Regards
Customer service executive baby's.com

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello sir my self Sachin from Homebox team  as customer service executive sir you are facing issues in TV cabinet but their was policy no return no fund and you also read the policy of home box but I can try to solve your problem very immediately
Thanks you
Regards
Customer service executive home box

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