Subject: Candidate Name :- Akash Saraswat
From: Satyam Saini <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Aishwarya Jaiswal <[email-masked]>
Date: Wed, 12 Oct 2022 00:58:12 -0700 (MST)

Please Describe in 200-300 words:- 
Candidate Name :- Akash Saraswat 
English Typing Speed:- 26 WPM . Accuracy - 54% 
Q.1. The Qualities that you have that will make you a good customer support representative? 
Ans:-it takes a lot to be a good customer support representative.quality to be a good customer support representative are as follows. 

customer centric approach- one should be very much focused towards customers and their problems. 

good listner- one should have good listning skills so that he/she can understand better his/her customers and thier problems. 

good communication skills- one should deffiniently have good communication skills not only a good listner it takes to be a good customer support representative but also good speaking skills is nessessary . 

he or she should be very patient because it takes a lot of patience to be a good customer service representative he or she should not be very aggresive because at some point of time customer will be dissapointed with the serevices so he/she can reply in very harsh words so it should not be like that customer service representative will also reply in the same way. 

he/she should have a good command over language too because one can reply in a good way only when he/she has a good command over the language. 

he should be very much polite with his words because politness can win your customer's heart and can make him/her happy so always be polite with your actions and words. 

a good customer service representative has a good time management skills so he/she should be on time always to solve his/her customers quarries. 

one should have good command on email writing to if he has to reply through chat or email so he/ she can reply in a good way because email should be wwritten in an appropriate manner as it gets written. 

one should value his customers because if you will value your customer then only you can provide good services to them. 

these are the certain skills/quality it takes to be a good customer support representative apart from this he/she should respect his/her collegue too because once he/she need any help then they will be ready to help him.