Subject: English Language Test - MARPAKA SRIKANTH
From: MARPAKA SRIKANTH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 Oct 2022 03:57:34 -0400

| | Foreign Language Screening Test

Name | MARPAKA SRIKANTH    /  (91) 9494958021    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | The first thing costomer should do is to contact the courier company directly. Then after Courier companies have internal systems that can check the delivery status. After they see who signed for receiving the package. he can ask the company to resend the package to him.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | We'll send the team and they verify that the tv scratches and after that We'll go for further action

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