Subject: English Language Test - Kumar Shekhar
From: Kumar Shekhar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 11 Oct 2022 07:08:29 -0400

| | Foreign Language Screening Test

Name | Kumar Shekhar     /  (+91) 6306414667    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Customer
We checked the status of your package and it came to our notice that the package was shipped but couldn't be delivered as the address provided was wrong. Kindly send the correct address so that we can proceed further.
Thank you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Greetings Abdul
We would like to know about the intensity of damage done to the system. Please let us know more about it.

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