Subject: English Language Test - Devendra Singh
From: Devendra Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 11 Oct 2022 02:08:49 -0400

| | Foreign Language Screening Test

Name | Devendra Singh    /  (913) 1364533    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | First I will apologize for the inconvenience caused to the customer after that I will assure the customer that his problem will be resolved soon
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | First of all I will greet them after that I will listen to their problem well then I will apologize for the problem they faced after that I will tell them that their problem will be solved soon

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