Subject: Fw: English Language Test - Kundan Gupta
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Mon, 10 Oct 2022 11:25:24 +0000

interview
________________________________
From: Kundan Gupta <[email-masked]>
Sent: Saturday, October 8, 2022 6:22 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Kundan Gupta

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Kundan Gupta    /  (+91) 8250085070    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hi Sir/Mam,

I’m sorry that you’re running into this.

Our delivery partner tried to reach at your location to deliver your ordered handbag. But unfortunately our delivery partner is unable to find your location. We  request you to kindly check your delivery location again in the portal and change as per your correct location.

Thank you so much! We look forward to helping you out.

Support Team
babyshop.com
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear Abdul,

Thank you for contacting us regarding scratches on the TV cabinet installed by us today. We take pride in providing customers with the best services we provide.

I’m sorry to hear that our product didn’t meet your requirements. I completely understand that it isn’t for everyone.

Because your request falls under our return policy as we follow 7 days return policy, we will gladly honor your decision. We have issued a return to your query. It may take up to 3 days to be picked up by our delivery team.

If you’re still on the lookout for the right choice for you, please let me know. I’d be happy to talk you through some of our other options and see if any of them feel like a good fit.

Thank you for your time and for giving us a try.

Chat Support Team
Homebox Team