Subject: Re: English Language Test - Janet Ram
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 10 Oct 2022 03:55:28 -0700 (MST)

stay in Bareily,fresher,need time to think,offered 21k,sound ok 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Monday, October 10, 2022 3:02:36 PM 
Subject: Fw: English Language Test - Janet Ram 

interview 

From: Janet Ram <[email-masked]> 
Sent: Monday, October 10, 2022 1:46 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Janet Ram 

	
	
			Foreign Language Screening Test 
		
	Name 	Janet Ram / (+91) 8449946530 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear Customer, 

Thank you for contacting customer service. 

I would like to inform you that your order reached your destination but your address as per the courier company was incorrect Hence, the shipment has returned to our warehouse. 

Provide us a correct address so that your order can be shipped again. 

Thank you. 
Customer support service. 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear Abdul, 

Please provide video or pictures of the damaged product you received our team will check and do the best for you. 

Sorry for the inconvenience caused. 

Thank you. 
Homebox Team.