Subject: Fw: English Language Test - Jaskiran kaur
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Mon, 10 Oct 2022 10:55:13 +0000

interview
________________________________
From: Jaskiran kaur <[email-masked]>
Sent: Saturday, October 8, 2022 6:42 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Jaskiran kaur

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Jaskiran kaur    /  (91) 7217734201    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Respected Sir/ Madam
We tried to reach at your location to give you yours ordered #handbag .Unfortunately our delivery partner is unable to find your location and he was tried to connect with you but your number was unresponsive.
Kindly update your delivery location again and call on 9 to pick your order.
Extreamly sorry for hassle which you have face.
Thanks a lot
Regards,
Jaskiran
Customer care specialist.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Respected sir,
I received your concern and extreamly sorry for the inconvenience which you have faced and I understand your issue truly you that cabinet has too many scratches on it.
According to your concern once order is delivered we are not able to refund or provide you a replacement after 7 days.
I hope you understand and coperate with us.