Subject: Re: English Language Test - Shobhit Sharma
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Sat, 8 Oct 2022 02:36:33 -0700 (MST)

stay in Amritsar,can relocate, fresher, need time to think abt contractual job,offered 20k 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Saturday, October 8, 2022 1:15:34 PM 
Subject: Fwd: English Language Test - Shobhit Sharma 

Interview 

Sent from my iPhone 

Begin forwarded message: 

From: Shobhit Sharma <[email-masked]> 
Date: 30 September 2022 at 20:33:12 GMT+5:30 
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Aishwarya Jaiswal <[email-masked]>, [email-masked] 
Subject: English Language Test - Shobhit Sharma 
Reply-To: [email-masked] 

BQ_BEGIN

	
	
			Foreign Language Screening Test 
		
	Name 	Shobhit Sharma / (143001) 6283160700 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear Customer, 
We have received your query regarding the status of your order. We would like to tell you that, the order was shipped by us on the same day you ordered, on contacting the courier service, we found out, as per the courier service, address that was provided by you was wrong. We would like you to confirm your address and your mobile number by sending an email as a reply to this email. If the problem persists, we will share your mobile number with the courier service, to sought the miscommunication, if any. 
Warm regards 
Customer Care Executive 
babyshop.com 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear Sir, 
We are reaching back to you regarding your complaint of the TV Cabinet. As per our replacement policies, we would like you to send pictures of the damaged product, so that we can confirm your problem. As per the images, refund or replacement will be decided. Full refund will be issued or replacement of the product will be provided. Sorry! For the inconvenience caused. 
Thank you 
Homebox Team 	

	

BQ_END