Subject: Fwd: English Language Test - Monika Goyal
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Sat, 8 Oct 2022 07:37:41 +0000

Interview

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Begin forwarded message:

From: Monika Goyal <[email-masked]>
Date: 1 October 2022 at 10:11:29 GMT+5:30
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Aishwarya Jaiswal <[email-masked]>, [email-masked]
Subject: English Language Test - Monika Goyal
Reply-To: [email-masked]

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Monika Goyal    /  (+91) 8878623268    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hello,
We apologize for the inconvenience. I wanted to let you know that your order has been delayed due to the wrong delivery address I would like to request you to please correct your shipping address. We apologize for the inconvenience and I'm working with my staff to make sure it arrives as soon as possible.

Thank you for choosing us!
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   We apologize for the inconvenience. Could you please send us the pictures of the cabinet so we can understand in detail and replace the same.
Thank you!