Subject: English Language Test - Amol Kumawat
From: Amol Kumawat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 8 Oct 2022 02:23:45 -0400

| | Foreign Language Screening Test

Name | Amol Kumawat    /  (+91) 9660494848    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Sir/ma'am we tried to reach at your location to give you ordered Handbag unfortunately our delivery boy is unable to find your location and contact. You kindly set and check your delivery location and call us on 9 to pic your order.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear
Abdul ,
I am so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.My deepest apologies for any inconvenience we have caused you our team will help you to replace your unit ... We wish you all the best in the future.
Please let us know if you have any additional questions, concerns, or comments, or if we may be of assistance at any point in the future.
Best
Home box team

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