Subject: Fw: English Language Test - Aditya Shangle
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Fri, 7 Oct 2022 09:06:16 +0000

interview
________________________________
From: Aditya Shangle <[email-masked]>
Sent: Monday, October 3, 2022 9:27 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Aditya Shangle

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Aditya Shangle    /  (91) 9654393227    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hello Sir,

We tried to reach at your location to give you yours ordered(#7899952 )handbag unfortunately our delivery boy is unable to find your location and contact you. Kindly set and check your delivery location again and call on XXXX to pick your order.

Regards
Rohit Sharma
Senior Customer Specialist
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hello Mam,

We are sorry for the experience you have. We have notified our team to immediately look into this and for your reference we have raised ticket(#552236) for this. We will replace with new one at the earliest.
If you have any further questions or concerns, please let us know. We are here to help!

Yours sincerely
Mohit Sharma
Senior Customer Expert Operator