Subject: Re: English Language Test - Vaibhav sharma
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 7 Oct 2022 00:15:31 -0700 (MST)

stay in Delhi, sound average,fresher,called him to office on Monday to take typing and screening 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Friday, October 7, 2022 12:37:04 PM 
Subject: Fw: English Language Test - Vaibhav sharma 

interview 

From: Vaibhav sharma <[email-masked]> 
Sent: Tuesday, October 4, 2022 1:25 AM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Vaibhav sharma 

	
	
			Foreign Language Screening Test 
		
	Name 	Vaibhav sharma / (+91) 9818408964 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hi 

Hope you are doing well. 

This email is regarding the order number 1234 placed on 24th august 2022. 
This is to inform you that our courier partner tried delivering the product at the given address zyx however, they found out that the address is wrong. 
Kindly confirm the correct address and we will deliver the product at your place within 3-4 working days. 

Thank you for understanding. 

Regards 
xyz 

	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi 

Hope you are doing well. 

This email is regarding the puchase of TV cabinet. We apologise for the inconvenience caused however, we are happy to inform that we have 15 days exchange policy for which i can go ahead and place the exhange for you once i have the images. Therefor, we request you to kindly send us the images of the TV cabinet. 

Thank you for understanding, 

Ragards 
xyz