Subject: Fw: English Language Test - Nitish Kumar
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Fri, 7 Oct 2022 07:02:50 +0000

interview
________________________________
From: Nitish Kumar <[email-masked]>
Sent: Tuesday, October 4, 2022 11:24 AM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Nitish Kumar

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Nitish Kumar     /  (91) 9548991561    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Good morning welcome to live Salesman.
Please be assured, I am here to help you with your concern.
Dear customer as I checked your order has been placed 14 day ago. I really apologize for the inconvenience caused to you. As I  checked, due incorrect address our delivery partner was unable to deliver your product. I would like to request you to kindly provide us correct address for your delivery.
Is there anything I can help you?
Thank you for connecting us have a wonderful day.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear Abdul

Greetings from Homebox

I really apologize for the inconvenience caused to you. I would like to request to kindly share the clear images of the product, where the scratches are clearly visible and also invoice of the product to proses the return request.

....     ....
Thanks & regards
Nitish Kumar