Subject: Re: English Language Test - Sachin Singh
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Fri, 7 Oct 2022 06:30:21 +0000

No

Sent from my iPhone

On 4 Oct 2022, at 14:41, Aishwarya Jaiswal <[email-masked]> wrote:

Hi, please evaluate this test. Thanks

________________________________
From: "Sachin Singh" <[email-masked]>
To: [email-masked], "Ashish Dabral" <[email-masked]>, [email-masked], "Deeksha Dadu" <[email-masked]>, "Aishwarya Jaiswal" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>
Sent: Friday, September 30, 2022 8:39:03 PM
Subject: English Language Test - Sachin Singh

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Sachin Singh     /  (91) 7678484941    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  sir/mam, We tried to reach at your location to give you yours ordered #handbag unfortunately our delivery boy is unable to find your location and contact you. kindly set and check your delivery location again and call on 9 to pick your order.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear, sir/mam

I’m saddened to hear that you’re not happy with your recent purchase, and I hope you’ll let us make it right. Although we don’t offer refunds, we do have several options available to give you the value you deserve from [ABC].

LIST OF OPTIONS: exchange, return, discount on a future purchase, etc. - include links if applicable.

In the meantime, will you share with me what went wrong with this purchase?