Subject: Fw: English Language Test - Shubhpreet .
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Thu, 6 Oct 2022 09:54:15 +0000

interview
________________________________
From: Shubhpreet . <[email-masked]>
Sent: Thursday, October 6, 2022 1:11 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Shubhpreet .

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Shubhpreet .    /  (+91) 9927719746    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hi, Mr./Mrs. XYZ.
We are From Livesalesman and We have recieved your query/concern and We apologise for your inconvenience.
There was a mistaken/misunderstanding  about your shipping addresses.
So We request you to confirm your exact shipping address so that We can place your order.

Thanks for contacting us.
Regards - Livesalesman.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hi, Mr. Abdul.
We are from Livesalesman.
We have recieved your mail and noticed that your issue that you noticed scratches on TV cabinet. We apologise for your inconvenience and We are going to replace the unit very soon and We are requesting you to have patience.
Your problem will be solved very soon.
For any further issue or query kindly contact with us on ........XXXX.

Thanks.
Regards - Livesalesman.