Subject: Fw: English Language Test - Bhavyansh Gupta
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Wed, 5 Oct 2022 08:42:12 +0000

interview
________________________________
From: Bhavyansh Gupta <[email-masked]>
Sent: Wednesday, October 5, 2022 1:27 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Bhavyansh Gupta

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Bhavyansh Gupta    /  (+91) 8938079877    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hello,

Thank you for contacting the babyhop.com

We regret the inconvience that has been caused to you.

As we can check, we tried delivering teh order but the mentioned address was incorrect due to which we weren't able to hand over the courier to you.

We request you to please help us with the correct address and we'll be doing our best in order to deliver the order to you as early as possible.

Regards,
Bhavyansh Gupta
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hello,

We are really sorry for the issues you faced while placing an order with us.

We request you to please help us with an image/video of the product that was installed as it'll be required for us to verify the details of the same.

Once the image/video is received, we'll be sending one of our executive at your place in order to fix the issue at the earliest.

Regards,
Bhavyansh Gupta