Subject: Re: English Language Test - Gausul Bashar
From: Kinan Kanaan <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Wed, 5 Oct 2022 13:47:30 +0530

Hello

Rate is 7/10

Reason: the agent he wrote last two sentence in non understandable way.

On Wed, 5 Oct, 2022, 1:38 pm Aishwarya Jaiswal, <
[email-masked]> wrote:

>
> Hello Kinan,
>
> Can you please evaluate,this Arabic Test?
>
> Thanks
> Regards
> Aishwarya
>
> ------------------------------
> *From: *"Gausul Bashar" <[email-masked]>
> *To: [email-masked], "Ashish Dabral" <[email-masked]>,
> [email-masked], "Deeksha Dadu" <[email-masked]>, "Aishwarya
> Jaiswal" <[email-masked]>, "Shakeeb Arsalan" <
> [email-masked]>
> *Sent: *Thursday, September 29, 2022 6:44:25 PM
> *Subject: *English Language Test - Gausul Bashar
>
>
>
>   *Foreign Language Screening Test*
>
> Name Gausul Bashar    /  (+91) 9721904894    / [email-masked]
> Whats your first language English
> Based on your understanding of situation 1 above, assuming you are the
> customer service representative, please draft a response to customer's
> email. Please make sure that your email is grammatically correct and
> properly formatted. Customer no....
> Order no...........
> Customer complain,
> Sir,
> I ordered a red colour hand bag on 29 September,as you said the order may
> be delivered in 14 days but your date has been passed and did not get any
> information and it is not known where is my order.I request to you as soon
> as possible please inform me how many days i will have to wait for it.
> But the order was shipped by us and handed over to courier company on the
> same day, when the courier reached on address so customer address was wrong
> as per the courier,and the customer contacting us to check status of his
> order.
> Please kindly give us all information
> Based on the Situation 2 above, please draft an email response to the
> customer. You don't necessarily need to know the policy of the brand, but
> use the best practice from e-commerce companies that you've shopped from so
> far to know the policies. اسم المشتری۔۔۔۔۔۔۔۔
> رقم الطلب.............
> شكاية المشترى......
> أستاذي المحترم كما تعلم قد اشتريتُ خزانة تلفزيون قبل اسبوعٍ من شركتك (أو
> فى الأسبوع الماضي) فجاء العمال من جانبك هذا الصباح على منزلى  ونصبها فى
> غرفة النوم،لكن بعد ذهاب العمال رأيتها فوجدت فيها خدوش كثيرة على الخزانة ،
> فيجب عليك أن تتغير خزانة تلفزيون إلى جديدة لذلك أرسل اليك الخزانة إن كان لا
> يمكن لك فإدفَعْ أموالي من فضلك بدون التخفيف.
> أنا أرجو منك أن تجيب مسؤولا بسرعة فاشكرك جدا
>
>
>
>
>
>