Subject: Arabic Language Test - Abdul Malik
From: Abdul Malik <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 5 Oct 2022 03:13:38 -0400

| | Foreign Language Screening Test

Name | Abdul Malik    /  (+91) 9120881022    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello sir
The courier tried to deliver the order to your address but your address as per the courier was wrong .
That is why your order did not reach at your wrong address .

please sir write your correct address again .

I make you sure  your order will reach in 2 days or three days .

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello sir my team will reach at your home and check it .

after checking it  they will return and replace it in 2 days or three days
Do not worry sir

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