Subject: English Language Test - ANURAG SINGH
From: ANURAG SINGH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 5 Oct 2022 01:54:19 -0400

| | Foreign Language Screening Test

Name | ANURAG SINGH     /  (91) 6397004709    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear
Sir/mam
Please check your address it may be wrong the courier tried to deliver your order but he found wrong delivery address. So dear mam/sir please provide your right delivery address.
Thanks

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Sorry sir /mam
We have noticed your complaint we will help you as soon as possible have some patience. Our company will replace it but no money return we provide you best service in future so please be with us it's just an accident otherwise our team very experienced so sorry for that .
Thanku sir/mam

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